A Management Company
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Best In Class HOA Management Service
Since 1984, our company has provided common-interest development management services for condominiums, planned unit developments, industrial associations, master associations and maintenance associations. We serve communities in LA County, Orange County, Riverside County, and Maricopa County.
We realize that each property is unique and therefore strive to offer services designed to meet the needs of each client. Our proactive staff is dedicated to quality service with the ultimate goal of improving the quality of life of all residents while preserving and protecting the equity in each property. We understand our success can only be measured by offering the highest degree of professionalism, integrity, and customer service.
We create quality, superior, and affordable property management strategies for your property or association by:
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Offering a highly experienced and qualified staff.
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Having an extensive pool of vendors, sub-contractors, legal, and accounting professionals.
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Utilizing the latest technologies to assist in the efficiency and accuracy of routine management operations.
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Conducting regular inspections and evaluations to help promote cost effective systems.
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Diversified Association Management, Inc. offers both full-service and financial only management services, consulting, administrative services, and maintenance services.
Why are we the right management company for your association?
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Our professional management services can save your association money.
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We are an Accredited Association Management Company.
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We have over 35 years experience and knowledge of the industry.
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We manage your vendors to make sure they are following contracts.
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We make sure the vendors are properly insured.
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We manage communication on neighbor-to-neighbor disputes.
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We work on the unique needs of the association.
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We ensure the HOA is managed and operated as per governing regulations.
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We maintain the association with the current State & Federal requirements.
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We handle the day-to-day administration and collection of financial data.
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We produce vendor checks and maintain the year end records.
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We utilize a computer records system to provide up-to-date, easy to read reports.
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We counsel and educate Boards on the consistent enforcement of policies.
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We produce the annual budget and reports required by law for the Board.
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We secure new vendor bids with licensed and insured vendors as needed.
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We suggest insurance options for association buildings and complexes.
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We offer helpful training options for the Board as needed.
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We are here to help you avoid and manage any crisis.
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And we offer much more!
Interested in meeting with us to learn more about our services?
Breadth Of Management Services
Diversified Association Management, Inc. utilizes a team approach to association management. From the experienced manager assigned to your association to the dedicated accounting and customer service personnel, there will always be a staff member with the expertise to handle the task. Specific personnel will always be available to the Board of Directors or homeowners to handle the multitude of diverse issues involved with association management.
Our success in association management is due to:
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Timely responses to Board Member and Homeowner communications
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Training and education of management personnel
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Education of Board members regarding new laws and financial and fiduciary responsibilities to the membership
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Timely and accurate financial reporting
Accounting
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Computerized, easy-to-read, comprehensive financial statements, including accounts receivable, accounts payable, financial statements, and bank reconciliation
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Financial statements provided either on a cash or accrual basis
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Maintenance of association records and governing documents
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Preparation of pro-forma budget and scheduling of reserve studies
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Research of appropriate reserve accounts for board review
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Timely preparation of government required reports and scheduling of annual auditors
Assessment Collection
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Preparation and distribution of monthly statements or annual coupon booklets to members
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Lockbox or remote payment processing of member payments
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Direct debit and credit card processing at the request of the homeowner
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Aggressive collection of regular or special assessments including in-house, pre-lien, and lien processing of delinquent accounts
Site Management
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Regular, contractual property inspections
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24 hour emergency services
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Computerized work-order system for accurate tracking of maintenance requests
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Prompt communication with Board and association members
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Annual reporting to Board of new legislation affecting Common-Interest Developments
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Review of scheduled maintenance, whether regular monthly maintenance or special projects
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Inspection of complex with emphasis on governing documents, such as architectural or rules violations, implementation of Best Management Practices (BMP’s), and review of preventative maintenance practices
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Advise Board after regular review of association insurance policies
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Assist Board in developing a scope of work for special projects, distribute scope of work to prospective licensed and insured contractors and compile sealed bid proposals for Board review, and inspect special projects and report to Board on progress
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Assign full time, on-site manager if warranted
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Assistance with homeowner mediation
Escrow/Refinancing Processing
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Preparation of escrow requests, including supplying approved meeting minutes, financial statements, budgets, lender certifications, demands, etc.
Testimonials
“Everything is always done in a very professional manner! Our board packets always have all the requests completed, and our Property Manager is very knowledgeable on all Association matters. He is an excellent communicator to the Board. Our financial reports are always reviewed in our meetings, and are always done right.”
Board Member, Huntington Beach Association
“The communication between the portfolio manager and the Board Of Directors is 100%. Not only does he represent the Board 100%, but also every association member. All the financial reports and information are provided accurately prior to every monthly meeting.”
Board Member, Cerritos Association
“Our manager has done an excellent job taking care of our complex. He would be available to answer our questions, and would always deal with our issues as they come up. He makes our job as Board Members very easy. The financials have been wonderful. Everything is presented in a very clear and easy to understand format.”
Board Member, Tustin Association
“On a scale of 1-10, I would give our Manager a 9. Our Property Manager has been doing a great job, and she has been on top of things and gone out of her way to help manage our complex. The financial department has also been doing a wonderful job, and are always on top of things.”
Board Member, Huntington Beach Association
“Our property manager is by far the best.”
Board Member, Garden Grove Association
“Our Manager is outstanding in every respect. She is knowledgeable, helpful and displays genuine concern and understanding of the problems that face our Association.”
Board Member, Garden Grove Association
“I wanted to take a moment and let the owners know what a great job our Property Manager is doing with our HOA. She has consistently saved us money and is a great person to do business with.”
Board Member, Costa Mesa Association
Our Manager is one of the most attentive Property Managers. She is always there for us and makes sure all of our issues are resolved as soon as possible.
Board Member, Garden Grove Association
“The Board of Directors feel everything has been handled in a professional manner. Always meeting deadlines and expectations. It has been a pleasure working with Diversified Association Management Company. The financials are always presented in a professional manner, and meet our expectations.”
Board Member, Huntington Beach Association
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Our Office Locations
TUSTIN, CA – CORPORATE HEADQUARTERS
180 E. Main Street, Suite 101
Tustin, CA 92780
SAN DIEGO, CA
7592 Metropolitan Drive, #401
San Diego, CA 92108
CARLSBAD, CA
5927 Priestly Drive, #211
Carlsbad, CA 92008
PHOENIX, AZ
41204 N. Venture Drive, Suite C-110
Phoenix, AZ 85086