Association Services

Diversified Association Management, Inc. utilizes a team approach to association management. From the experienced manager assigned to your association to the dedicated accounting and customer service personnel, there will always be a staff member with the expertise to handle the task. Specific personnel will always be available to the Board of Directors or homeowners to handle the multitude of diverse issues involved with association management.

Our success in association management is due to:

Timely responses to Board Member and homeowner communications
Training and education of management personnel
Education of Board Members regarding new laws and financial and fiduciary responsibilities to the membership
Timely and accurate financial reporting

Our services include:

Accounting

Computerized, easy-to-read, comprehensive financial statements, including accounts receivable, accounts payable, financial statements, and bank reconciliation
Financial statements provided either on a cash or accrual basis
Maintenance of association records and governing documents
Preparation of pro-forma budget and scheduling of reserve studies
Research of appropriate reserve accounts for Board review
Timely preparation of government required reports and scheduling of annual auditors

Assessment Collection

Preparation and distribution of monthly statements or annual coupon booklets to members
Lockbox or remote payment processing of member payments
Direct debit and credit card processing at the request of the homeowner
Aggressive collection of regular or special assessments including in-house, pre-lien, and lien processing of delinquent accounts

Site Management

Regular, contractual property inspections
24 hour emergency services
Computerized work-order system for accurate tracking of maintenance requests
Prompt communication with Board and association members
Annual reporting to Board of new legislation affecting Common-Interest Developments
Review of scheduled maintenance, whether regular monthly maintenance or special projects
Inspection of complex with emphasis on governing documents, such as architectural or rules violations, implementation of Best Management Practices (BMP’s), and review of preventative maintenance practices
Advise Board after regular review of association insurance policies
Assist Board in developing a scope of work for special projects, distribute scope of work to prospective licensed and insured contractors, compile sealed bid proposals for Board review, and inspect special projects and report to board on progress
Assign full time, on-site manager if warranted
Assistance with homeowner mediation

Escrow/Refinancing Processing

Preparation of escrow requests including supplying approved meeting minutes, financial statements, budgets, lender certifications, demands, etc.

Interested in Association Management Services?

Please call (714) 679-1105 or fill out an online proposal request form.

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